Terms & Conditions

Last Modified Date: February 12, 2022

This Privacy Policy (“Policy”) details the manner in which NatuHerbs (“NatuHerbs, “we,” “our,” or “us”) collects, uses, and discloses information when you visit www.natuherbs.com (the “Website”). Whenever we refer to “you” or “your,” we intend to reference you, the individual user or visitor to our Website. If you have any questions or concerns regarding the information contained in this Policy, please contact us by email or telephone by using the information listed at the bottom of this Policy under the heading “Contact Us.”

What Information Does NatuHerbs Collect?

The information that our Website collects from you depends upon your interactions with us as set forth more fully below.

If you choose to select products to put in your shopping cart on our Website, we will collect and store information on the products that you have chosen and the quantity of each item (collectively, “Shopping Cart Information”).

In the event that you choose to checkout or finalize your transaction through our Website’s store, we will collect information about whether you want to utilize the express checkout functionality through ShopPay, PayPal, Google Pay, Facebook Pay or any other express payment that we may make available from time to time (“Express Checkout Information”). Use of these third party services is entirely voluntary. Please note that the data collection practices of ShopPay, PayPal, and Facebook Pay are governed by the terms of service or use of each respective ecommerce merchant.

As an alternative to our express checkout functionality, we will request your email address or mobile phone number, your first name (optional), last name, address, apartment or suite number (optional), city, country/region, state, and zip code, desired shipping method, payment card number, the name listed on the payment card, the payment card’s expiration date, shipping code, and the shipping address, if it is different from the billing address (collectively, “Transaction Information”).

When we collect your contact information in connection with completing a sales transaction, you have the option to receive news and offers from us via email (collectively, “Mailing Information”). You have the option to unsubscribe from this mailing list at any time by following the instructions included at the bottom of each such message.

Our Website also includes the capability to provide testimonials for products purchased on or through the Website. If you choose to provide a testimonial, we will collect your overall rating based out of five starts, a title for your review, your review message, your name, your email address, and whether the review is based on your own experience and is your genuine opinion (collectively, “Testimonial Information”).

If you contact us by email or through our Facebook, Twitter, LinkedIn, or YouTube accounts, we will collect your name, email address, and the content of any message that you provide to us (collectively, “General Contact Information”).

We also collect information from Internet Cookies as detailed more fully in the next section.

Internet Cookies

The Website uses internet cookies, including necessary cookies and analytics cookies, as each is defined in this section. Internet cookies are small files that are transmitted to your computing device when you visit our Website. Internet cookies are used to collect certain information from you and to authenticate transactions through our ecommerce site.

Necessary cookies are cookies that enable the core functionality of our Website to function and include data security, network management and accessibility. NatuHerbs and its third party ecommerce site provider utilizes the following cookies for the function of the store:

Name

Function

Duration

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

24h

_shopify_country

Used in connection with checkout.

session

_shopify_m

Used for managing customer privacy settings.

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Tracking preferences.

Used in connection with checkout.

cart

Used in connection with shopping cart.

cart_currency

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

cart_ver

Used in connection with shopping cart.

checkout

Used in connection with checkout.

checkout_token

Used in connection with checkout.

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

master_device_id

Used in connection with merchant login.

previous_step

Used in connection with checkout.

remember_me

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

20y

shopify_pay

Used in connection with checkout.

shopify_pay_redirect

Used in connection with checkout.

30 minutes, 3w or 1y depending on value

storefront_digest

Used in connection with customer login.

tracked_start_checkout

Used in connection with checkout.

checkout_one_experiment

Used in connection with checkout.

session

Analytics cookies are cookies like Google Analytics, which we utilize to help us improve our Website by collecting information on how you use our Website. These cookies collect information in a way that does not directly identify you. The information that we collect from analytics cookies is statistical information about our Website and includes information about the unique number of web visitors to our Website, the geographic regions where those visitors originate, the data and time of the visit, duration of the time the user spends browsing our Website, the computing device type, and the name and version of the visitor’s web browser (collectively, “Usage Information”).

Our third party ecommerce site provider utilizes the following reporting and analytics cookies for the store:

Name

Function

Duration

_landing_page

Track landing pages.

_orig_referrer

Track landing pages.

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_fs

Shopify analytics.

30min

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

_shopify_evids

Shopify analytics.

session

_shopify_ga

Shopify and Google Analytics.

session

Marketing Cookies are cookies that enable us to better engage our customers with targeted advertising by collecting information about you for advertising through social media and advertising networks. These marketing cookies are deployed by third parties.

We use Usage Information to identify, troubleshoot, and rectify any technical issues with our Website, to combat fraud and other criminal activities that may be perpetrated on our Website by third parties, and to understand where visitors to our Website originate and the most commonly used internet browsers and computing devices, which helps us to optimize the Website for your browsing enjoyment.

Options for Internet Cookies

Depending upon your internet web browser, you could have the option to change the way your computing device handles internet cookies, by rejecting or blocking all internet cookies. For more information on the options available to you, please consult your internet web browser’s help file. Please note that if you choose to block or reject internet cookies that certain functions of our Website, including our web forms and ecommerce site, will no longer function properly.

How does NatuHerbs Use the Information it Collects on the Website?

The manner in which we use the information that we collect on or through the Website also depends upon the way in which you use and browse the Website as detailed below.

We use your Shopping Cart Information to maintain an accurate listing of the items that you have chosen to add to your shopping cart as your browse our ecommerce store. If you choose to checkout and finalize your purchase on our Website, we will use your Shopping Cart Information for purposes of completing your transaction.

If you choose to utilize our express checkout functionality, we will use the Express Checkout Information for purposes of redirecting you to the merchant that you have selected to finish your transaction with our Website. When your transaction is finalized through one of the express merchants, a token is provided back to confirm the transaction. We use the Express Checkout Information to process and send you the products from your order.

Our third party ecommerce site provider uses your Transaction Information for purposes of processing your payment. We use your Transaction Information for purposes of fulfilling your transaction by preparing and packaging your products for shipment. We will also use Transaction Information to administer customer support.

To the extent that you opt-in to receive news and offers from us, we use your Mailing Information to send you these email communications.

We will use your Testimonial Information, to the extent you submit a testimonial, for purposes of posting your testimonial to our Website for other users to see in connection with their own browsing of the Website and products.

We use your General Contact Information for purposes of responding to any inquiry that you have made to us.

We use the information that we collect from internet cookies as described in the section of this Policy entitled “Internet Cookies.”

Does NatuHerbs Disclose or Share Information that it Collects on the Website to Third Parties?

In connection with making our Website available to you, we utilize a number of third party service providers. These third party service providers render a number of services to us, including data, ecommerce, and web hosting, software, payment card processing, marketing, and logistics services. To the extent that a third party service provider requires access to your personal information, we prohibit those third party service providers from using your information, except as strictly necessary for that service provider to render their services to NatuHerbs.

There are other instances in which we are required to disclose information that we have collected from or about you, subject to applicable law, including as follows:

Legal Requirements

From time to time, NatuHerbs may be required by applicable law to disclose information that we have collected about you, such as in response to a court order, subpoena, or other lawful request from an administrative, judicial, or governmental authority. We reserve the right, in our sole discretion, to lawfully challenge any legal requirement to prevent against such disclosure. We will also disclose the information that we have collected about you, if we determine that such a disclosure is required in order for NatuHerbs to protect or defend its rights, property, or the safety of NatuHerbs, its customers, or a third party.

Business Reorganization, Sale, or Insolvency

In the event that NatuHerbs chooses to reorganize its business, merges with another company, or decides to sell all or substantially all of its assets to a third party, the information that we have collected from you, including your personal information, will be among the assets transferred in connection with such a transaction to the acquiring business or the merging entity.

In the unlikely event that NatuHerbs seeks protection or is otherwise involuntarily placed into bankruptcy, NatuHerbs assets could be subject to a sale to a third party. Under such a circumstance, the information that we have collected from you, including your personal information, could be sold to a third party, unless: (1) the sale of such personal information is prohibited by applicable law, or (2) you have exercised any data rights afforded to you under applicable law that would prohibit us from selling such information about you.

Revisions to this Policy

NatuHerbs reserves the right to update this Policy in its sole discretion. Each time we make a revision to this Policy, we will update the Last Modified Date that is listed at the top of this Policy. Any updates to this Policy will become effective as of the date of posting, unless otherwise required by applicable law. Please note that it is your responsibility to regularly check this Website for revisions to this Policy. If you do not agree with any term or condition of the Policy, including any revisions, then you must immediately cease your use of the Website. Your use of the Website after the Last Modified Date that is listed above shall be deemed as your acceptance thereof.

In the event that we make a material change to our information collection, use, or disclosure practices, we will post a notice on the main page of our Website to help direct your attention to this Policy so you can review such changes.

Options Regarding the Information Collected by NatuHerbs on the Website

If you would like to review or make changes to any information that we have collected from you, such as your first and last name, email address, billing address, or contact telephone number, you may contact us using the contact details listed under the heading “Contact Us.”

Do Not Track Signals or Requests

Our Website does not currently honor “Do Not Track” signals or requests that are transmitted by or from internet web browsers.

Third Party Hyperlinks

Our Website includes hyperlinks to websites that are owned, operated, and controlled exclusively by third parties (“Third Party Websites”). We provide these hyperlinks for your convenience and for informational purposes only. NatuHerbs does not have any control over any content, information, business, or privacy practices of any Third Party Websites. Your use of any Third Party Websites is entirely at your own risk. Under no circumstances will NatuHerbs be liable or responsible to you or any other party in connection with your use of such Third Party Websites.

Children’s Online Privacy

NatuHerbs does not knowingly market to or otherwise solicit personal information from children under the age of thirteen. You must be at least eighteen years of age to use the Website. If you are under the age of eighteen, please do not provide us with any personal information. If you are the parent or legal guardian of a child that is under the age of eighteen and you believe that your child may have provided us with personal information, please contact us using one of the methods provided under the “Contact Us” heading so that we may immediately delete your child’s information.

For purposes of this Section, the term “personal information” has the same meaning set forth in the United States Children’s Online Privacy Protection Act (15 U.S.C. § 6501, et. al.) and its regulations. The term “personal information” includes first and last name, home or other physical address, email address, telephone number, social security number, and other identifiers as determined by the Federal Trade Commission.

European Union (“EU”) General Data Protection Regulations (“GDPR”)

The EU’s GDPR imposes certain disclosure requirements on NatuHerbs for data subjects that are located within the EU. References included in this Section to terms including “controller,” “data subject,” “personal data,” “processor,” and “supervisory authority” are intended to have the same meaning conferred in Regulation (EU) 2016/679 of the European Parliament and of Council of 27 April 2016.

Identity of the Controller

Eyendsky, LLC dba NatuHerbs

525 8 Street West

Bradenton, Florida 34205

Purposes of Processing

The personal data that we collect from you is processed for the purposes in this Policy. The legal basis for the processing of personal data collected is set forth below:

If you add items to your shopping cart, we process Shopping Cart Information based upon your consent and by contract as Shopping Cart Information is necessary for us to process in connection with any sales transaction that you enter into with us.
If you choose to utilize our express checkout functionality, then we process your Express Checkout Information with your consent for purposes of passing you on to the appropriate express checkout merchant that you have chosen.
We process your Transaction Information with your consent and by contract in connection with processing your sales transaction and providing you with the products that you have selected.
We process your Mailing Information, to the extent that you opt-in to receive our promotional emails, with your consent, which you may withdraw at any time by following the instructions to unsubscribe as detailed at the bottom of each such message.
We process your Testimonial Information with your affirmative consent by filling out the web form on our website and clicking to submit your testimonial.
We process General Contact Information based on your consent in contacting us with an inquiry.
We process information from internet cookies with your consent. If you wish to purchase products through our Website, deployment of necessary cookies are required in order for us to process your sales transaction.

Categories of Recipients of Personal Data

We provide personal data to third parties in accordance with the terms of this Policy, including to third party service providers as detailed above.

Retention Period for Personal Data

We maintain your personal data for as long as you maintain an account with use and thereafter for only as long as is required for NatuHerb to comply with its legal obligations.

Statutory or Contractual Requirement for Personal Data

None of the data that we request through the Website is required by statute. Our Website’s Terms of Use does require that all information that you submit be truthful and accurate. Certain information that is required in order to complete a web form or transaction will be marked as “required.” If you do not provide us with the required information, then you will be unable to submit the given form. Any information that is designated as “optional” is not required and you do not have to provide us with any such information.

EU Data Rights

In accordance with the GDPR, EU data subjects are afforded certain data rights, including:

The right to request access to the data subject’s personal data;
The right to request rectification of or the correction of inaccurate personal data that NatuHerb maintains about the data subject;
The right to object to a processing activity under certain circumstances;
The right to data portability for the personal data that we maintain about the data subject;
The right for a data subject to have such data subject’s personal data erased or deleted;
The right to impose a restriction on our processing of the data subject’s personal data under certain circumstances;
The right to lodge a complaint against us with a supervisory authority; and
To the extent our processing of the data subject’s personal data is based upon consent, the data subject has the right to withdraw the data subject’s consent at any time.

A data subject may exercise any of the foregoing data rights by contacting us using the information that is included below. Please be sure to clearly explain the data right(s) that you wish to exercise to enable us to fulfill your request.

If you have any questions about this Privacy Policy, or would like to exercise any data rights afforded in this Policy, please contact us:

By email: support@natuherbs.com

By telephone: (888) 936-5800